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C: \ Business \ Helpdesk & Remote PC \ HelpDesk OSP, for Outlook and SharePoint 2.1

HelpDesk OSP, for Outlook and SharePoint 2.1 - Detailed Description Page
Screenshot not available Program ID: 17333
Author: kalmstrom.com Business Solutions     All programs by this author
Downloads: 51
License: Shareware [?]
Cost (USD): $1800.00
Operating Systems: win2000 winxp winvista winvistax64 win7x32 win7x64
Size: 7339K
Release Status: update
Last Updated: 2010-07-26
Our Rating: Not rated yet...   Not rated yet...
Users Rating: Not Rated Yet     (total votes: 0)
Feedback: Report broken download     Report spyware [?]
Download HelpDesk OSP, for Outlook and SharePoint 2.1

HelpDesk OSP, for Outlook and SharePoint iconHelpDesk OSP connects Outlook and SharePoint or Office Live and takes advantage of the best of the Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support.

The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe for the future, and users get a lot of features and possibilities.

Decrypted password saving. Global Setting - one user can configure for all. E-mail Threading - info from all e-mails regarding the same case can be gathered in the same ticket. Also for OWA.Merge tickets, proxy settings, forms authentication. Great customization possibilities. Subscription $150/month, free use support and upgrades.

The product is available for ten languages. Online video demonstrations and a downloadable manual make installation and use easy. Free trial of the full version for 30 days without any obligations.


Keywords: Helpdesk tool for SharePoint & Outlook, helpdesk based on Outlook + SharePoint, web based helpdesk, SharePoint based helpdesk, user support, customer support, issue tracking, support handling, issue handling, issue tracking, helpdesk integrates wit

Recent Changes: Optimized for Office 2010, 32-bit, Merge tickets feature, proxy settings

Install Support: Install and Uninstall

Supported Languages: English, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

Additional Requirements: SharePoint site, version 2 or higher OR Office Live, .NET Framework 3.5



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